St. Claire receives Customer Impact Award

Posted on: May 9, 2017 11:00 am
Tags: St claire regional,

Angela Craft, SCR Clinical Documentation Specialist, and Theresa Garvin, SCR Director, Health Information Management

From the May 4, 2017 issue of Newsbrief published by St. Claire Regional Medical Center

The Clinical Documentation Improvement team recently attended the Nuance annual user group meeting in Chicago. Angela Craft submitted a summary of our Clinical Documentation Improvement program results since 2013. Based on the results, SCR was recognized with a Customer Impact Award! The team has worked very hard to achieve these results.

Some of the highlights include:

• Average Case Mix Index of 1.60 in FY 2016, coming from a baseline of 1.32 in 2013. This results in a financial impact of $1.1M. Our CMI now reflects the appropriate level of severity of illness and risk of mortality.

• Physician response rate to clarifications is 100%. This shows the medical staff continue to support the program.

• We maintain necessary communications with patient caregivers from the point of entry through the billing process.

• We continue to educate the entire team on new strategies and opportunities. 

Congratulations to the Clinical Documentation Improvement team for a job well done! 

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